Commercial Lines Account Manager Job at Waterstone Insurance, Muskegon, MI

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  • Waterstone Insurance
  • Muskegon, MI

Job Description

Job Description

Job Description

Benefits:

  • Licensing paid by agency
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
About the Role:
We are seeking a professional and detail-oriented individual to join our team as a Commercial Lines Account Manager. This is a full-time, in-office position focused 100% on customer service no sales required. The ideal candidate will bring prior office or professional experience, excellent communication skills, and a strong commitment to supporting our clients.

Responsibilities:
  • Provide exceptional service to commercial insurance clients, ensuring their needs are met accurately and efficiently
  • Manage policy changes, renewals, certificates, billing questions, and other service-related requests
  • Communicate with clients to resolve inquiries and maintain strong relationships
  • Maintain organized records and ensure compliance with agency procedures and industry regulations
  • Collaborate closely with other team members to deliver a seamless client experience
Qualifications:
  • Prior office or professional experience required (insurance experience a plus but not required)
  • Strong attention to detail and organizational skills
  • Excellent communication and customer service abilities
  • Ability to multitask and work effectively in a fast-paced environment
  • Insurance license preferred but not required must be willing to obtain
Why Join Us:
  • Supportive and professional team environment
  • Opportunity to grow your career within the insurance industry
  • No sales responsibilities strictly a service-focused role

Job Tags

Full time, Work at office,

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