Job Description

Job Description

Job Description

Description:

We are seeking a Housekeeper to help us maintain our property's beauty. Your role will include daily cleaning tasks, organizing spaces, and supporting a smooth, welcoming environment.
Why work for Mission Rock? Mission Rock Residential is a fast-growing property management company looking for fantastic, customer service driven team members. With growth comes advancement opportunities!

Location: Bluebird Row

Check out our great benefits included in the compensation plan!

• Career advancement and learning opportunities
• Bonus opportunity
• 13 paid holidays, including a Personal Wellness Day & Volunteer Day
• Generous vacation & sick time
• Accrue sick time each year plus ten days (80 hours) of vacation time the first year and increase up to 15 days (120 hours) in your second year, and more!*
• Housing discount opportunity
• 401(k) with company match
• Medical, Dental, and Vision insurance plans
• Employer-sponsored short-term & long-term disability plans
• Company-paid life insurance
• Health savings account with employer contribution
• Flexible spending account
• Voluntary benefits
• Employee Assistance Program (EAP)

The Job: This role is responsible for cleaning and maintaining the appearance of property models, vacant units, and common areas of the property. This position is also responsible for cleaning resident apartments upon request.

• Cleans vacant apartments after move-outs to ensure units are in move-in condition.
• Notifies maintenance team of any maintenance issues requiring attention.
• Maintains inventory of cleaning supplies and equipment.
• Responsible for daily cleaning, which includes, disinfecting, dusting, vacuuming, cleaning windows, picking up trash on the property and common areas (i.e., workout areas, laundry facilities, leasing office, elevators, club house, guest suites, pool facilities, furniture, and public restrooms).
• Ensures work areas are neat and orderly after painting or when work orders have been completed.
• Ensures supplies are in stock and orders them when directed to do so.
• Assists office staff as needed with posting notices on resident doors.
• Communicates with supervisor regarding the status of work and issues that arise.
• Prepare complimentary services such as snacks and drinks.
• Examines buildings and grounds to maintain safety and cleanliness, and alerts Maintenance to items that need to be repaired.
• Follow safety and comply with all regulations for cleaning solutions and other chemicals.
• Maintains compliance with company’s policies and procedures and all applicable federal and state laws.
• Ensures excellent customer service to prospect and tenants and promotes a quality living experience for all residents.
• Participates in Company-provided training such as fair housing, safety, non-discrimination, and harassment prevention.
• Complies with all Mission Rock Residential standards, applicable health and safety rules and regulations, as well as applicable local, state, and federal laws.
• Attendance is imperative and this position will be required to maintain onsite hours.

Requirements

The Details: Housekeepers should have:

• Ability to use a computer.
• Comprehension of federal fair housing laws and any applicable local housing provisions.
• Must be detail oriented and thorough.
• Good verbal and written communication skills.
• Strong organizational and time-management skills.
• Excellent customer service and interpersonal skills; ability to relate to others and defuse situations involving angry or difficult people.
• Ability to multi-task, make quick and effective decisions, and analyze and resolve problems.
• Ability to maintain flexibility and creativity in a variety of situations.
• Ability to drive a motorized vehicle.
• Ability to lift and/or move an excess of 50 pounds or more.
• Ability to use standard cleaning equipment.
• Ability to work under minimal to moderate supervision.

*Sick time accrual amounts and policies vary by state. Please inquire with your hiring manager about your state-specific requirements.

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