Job Description

Onboarding Specialist

Premium Retail Services is seeking a detail-oriented and proactive Onboarding Specialist to guide new smartphone sales representatives through the onboarding and training process for in-store roles at Walmart locations. This position is instrumental in ensuring that new hires are set up for success from day one by supporting them through key onboarding milestones, including compliance documentation and initial training modules. The Onboarding Specialist will work in a hybrid capacity, collaborating with managers, trainers, and sales staff to ensure all onboarding requirements are completed efficiently and accurately.

What will you do?

• Guide new hires through the 5-step onboarding process from start to finish.
• Assist employees in completing two required online training assignments.
• Set up and provide support for new hire email accounts and system logins.
• Ensure new hires have access to and understand how to use payroll systems.
• Maintain clear, professional communication with new hires and managers via email and virtual meetings.
• Track progress in onboarding spreadsheets and reports, ensuring accuracy and timeliness.
• Follow established processes and meet reasonable deadlines for each step of onboarding.
• Adapt to possible time zone assignments, which may influence working hours.

If you meet these qualifications, we'd love to meet you:

• High school diploma or equivalent required; additional education a plus.
• Prior experience in onboarding, HR support, training, or administrative roles preferred.
• Strong organizational skills with the ability to manage multiple onboarding tasks at once.
• Proficiency in using spreadsheets (Excel or Google Sheets).
• Professional written and verbal communication skills.
• Ability to work independently and follow structured processes.
• Tech-savvy and comfortable with remote work tools.

What's in it for you?

• This is a hybrid position, and all necessary equipment will be provided by the company.
• Opportunity to play a key role in helping new employees succeed.
• Supportive team environment with room for growth.
• Paid training provided.
• Hourly pay rate: $17.00.

Premium Retail Services is a part of Acosta Group a collective of the industry's most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey. Since 1985, Premium has been a top provider of sales and merchandising services, reshaping retail through innovation and excellence for hundreds of renowned brands across retail categories. With 12,000+ employees across the U.S. and Canada, we are a people-first company, and we strive to ensure our team members enjoy their jobs, feel valued, and emulate our core beliefs that's why we frequently promote from within. We encourage our employees to innovate and expand new horizons, making internal development our cornerstone. Find your place at Premium whether it's merchandising, sales or brand advocacy, there's a spot for you on our team. Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request. Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting. The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov) By applying, you agree to our Privacy Policy and Terms and Conditions of Use.

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