Job Description

Position Summary Position Summary

The IT Cloud and Systems Administrator will be responsible for the design, implementation, and maintenance of DMPs IT systems. This role requires a highly skilled professional with extensive experience in managing complex, hybrid IT environments across 2 locations. The ideal candidate will be a disciplined, proactive problem-solver with a strong background in systems administration, network management, security and transitioning data and/or servers to new locations.

Main Duties and Responsibilities

Server & Network Administration

• Perform server administration tasks, including user/group/LDAP administration, security permissions, group policies, print services, research event log warnings and errors, and resource monitoring, ensuring system architecture components work together seamlessly
• Analyze and monitor datacenter performance, health, and utilization with software management tools and respond to hardware issues as they arise; determine specifications, install, deploy, test, and maintain new servers and virtual machines as needed
• Maintain internal infrastructure requirements including laptop and desktop computers, servers, routers, switches, firewalls, printers, security, support internet, intranet, LANs, WANs, and network segments

Configure and maintain LAN/WAN, firewalls, VPNs, and switches.

Ensure secure and reliable FTP data transfers from international partners

Design, install, configure, and maintain computers, servers, networks, and related infrastructure

Monitor systems performance and ensure reliability and availability

Troubleshoot and resolve hardware, software, and network issues

Perform regular system backups and recovery procedures and audits

Develop and maintain documentation for systems and processes

Deploy scalable processing frameworks using cloud or software-defined hardware, or server-less approaches where applicable

• Work closely with Software Engineers to develop automated deployment strategies for seamless, well-tested and reliable processing pipelines
• Stay current with IT industry trends and emerging technologies
• Recommend and implement best practices for achieving high reliability, scalability and cost optimization

Database and Security Administration

• Support PostgreSQL databases and remote access systems.
• Implement and manage robust security measures to protect network infrastructure, servers, databases, and cloud environments.
• Conduct regular vulnerability assessments, penetration testing, and security audits to identify and mitigate risks.
• Monitor security logs and alerts to proactively detect and respond to threats, intrusions, and anomalies.
• Ensure compliance with industry standards and regulations such as ISO 27001, NIST, and GDPR where applicable.
• Manage firewalls, antivirus software, endpoint protection, and intrusion detection/prevention systems (IDS/IPS).
• Develop and enforce security policies, access controls, and user authentication protocols.
• Coordinate incident response efforts and maintain documentation of security events and resolutions.
• Stay current with emerging cybersecurity threats and recommend best practices for risk mitigation.
• Collaborate with internal teams to ensure secure software development and deployment practices.
• Provide training and guidance to staff on security awareness and safe computing practices.

Team Collaboration and Support

• Work closely with a small IT team (3 staff members) to support daily operations.
• Provide Tier 2/3 support for escalated issues.
• Document systems, procedures, and configurations.

Skills, Qualifications, and Competencies

Required Skills

• Bachelors degree in Computer Science, IT, MIS or related field with a Computer/Software Engineering focus.
• A minimum of 5 years of professional experience in system administration of cloud and on-premises infrastructure based IT services
• Proficiency in Windows and Linux operating systems
• Strong knowledge of network protocols and services (e.g., TCP/IP, DNS, DHCP, VPNs, firewalls).
• Experience with virtualization and container technologies (e.g., VMware, Kubernetes, Docker)
• Hands-on experience with at least one of the major cloud platforms (e.g., AWS, OCI, Azure, GCP)
• Network troubleshooting and performance tuning.
• Proven incident response and security hardening experience
• Compliance awareness (e.g., ISO 27001, NIST, GDPR)
• Excellent troubleshooting, problem-solving and analytical skills
• Familiarity with PostgreSQL and remote access tools.
• Strong communication and interpersonal skills

Preferred Skills

• Certifications: MCSE, RHCE, CCNA or similar
• Experience with DevOps tools (Jenkins, Bitbucket, Docker, Kubernetes).
• Scripting in Python or Bash.
• Experience with geospatial data or lidar processing is a plus.

Work Environment

• On-site presence required at our Livonia, MI office.
• Fast-paced office environment with multiple priorities and competing demands
• Regular office hours with some requirements for additional work during busy times.
• May work for long periods reviewing data on computer
• Occasional 15-20% travel to office in California

Assets

• Experience with test driven DevOps
• Experience with continuous integration environments
• Experience with configuration management & ALM systems such as Atlassian, Jenkins, Bitbucket, and Polarian is a plus
• Moving servers and/or data to across servers a plus
• Coding using python
• Domain knowledge of Geospatial subject domain

Disclaimer

This job description is not designed to be a complete list of all activities required to be successful in the above position. DMP NA retains the right to change or assign other activities to this position.

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