Tier 2.5 Systems Administrator (MSP) Hybrid (Manhattan) Job at Bowman Williams, Manhattan, NY

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  • Bowman Williams
  • Manhattan, NY

Job Description

Tier 2.5 Systems Administrator (MSP) - Hybrid | Manhattan, NY

Were a modern, growth-minded MSP led by a dynamic team that blends a fresh, energetic culture with battle-tested processes. Youll join a tight-knit group of engineers who focus on mid-to-advanced work and no password resets. Expect real projects, modern tooling, and clients who value tech (with a strong footprint in architecture/engineering/construction). If you want your ideas to matter and your skills to accelerate, this is your next step.

Why youll love it

  • Hybrid schedule: ~3 days/week on-site in Manhattan or local client offices after ramp; the rest remote
  • Career growth: clear paths, mentorship, and hands-on projects with the latest tech
  • Great environment: collaborative, low-ego, fun team that actually shares knowledge
  • Meaningful work: tackle complex problems, not ticket churn

What youll do

  • Resolve escalated issues for diverse SMB clients via phone, remote tools, and on-site support
  • Own Tier-2+ troubleshooting across servers, workstations, networking, and M365
  • Deploy and migrate endpoints, including seamless SharePoint/OneDrive data moves
  • Configure/maintain Intune, MFA, Conditional Access, GPOs, DNS/DHCP
  • Support firewalls and site-to-site VPNs; ensure backups remain healthy and recoverable
  • Document thoroughly and communicate clearly with clients and teammates
  • Participate in a light on-call rotation

What Makes You a Great Fit

  • 5+ years of hands-on IT experience with strong Microsoft server/workstation background
  • Intune proficiency; MFA & Conditional Access experience
  • Confident with Active Directory/GPO, DNS/DHCP, and M365/SharePoint migrations
  • Comfortable with firewall and site-to-site VPN configuration/troubleshooting
  • Prior MSP experience (understands the pace, loves the variety)
  • Excellent communicator, calm under pressure, detail oriented

Nice to have

  • Experience with AEC-industry clients
  • PowerShell or automation interest
  • Backup/BCDR platform exposure

Perks & culture

  • Hybrid flexibility (sweatpants 12 days a week)
  • Idea-friendly environment; team lunches & socials
  • Modern tooling, no legacy drag
  • Clear advancement opportunities
  • Location: Manhattan, NY + client sites (3 days/week on-site after ramp)
  • Compensation: Up to $90,000 base (DOE)

Job Tags

Part time, Local area, 3 days per week,

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